Terms & Conditions

These Terms & Conditions apply to coaching services supplied by Peakrepz Limited.

Submitting an enquiry alone does not create a coaching contract.

A contract begins when the relevant service, fees, payment terms and coaching arrangements have been confirmed and accepted, or when coaching services begin.

1. Business details

Peakrepz Limited is registered in England and Wales.

Company number: 16752067
Registered office: 124 City Road, London, EC1V 2NX, United Kingdom

Contact:

peakrepzfitness@gmail.com

2. Eligibility

Peakrepz services are intended for clients aged 18 or over.

A person under 18 may only receive coaching where Peakrepz agrees and a parent or legal guardian provides the necessary information, consent and contractual agreement.

3. Services

Peakrepz may provide:

• In-person personal training
• Body-transformation coaching
• Online coaching
• Hybrid coaching
• Training programmes
• Nutrition guidance and structure
• Progress monitoring
• Coaching check-ins
• Accountability and habit support

The specific service, frequency, duration, fees, payment terms and delivery arrangements will be confirmed privately before purchase.

Nothing on the website constitutes a guaranteed offer of coaching. Peakrepz may accept or decline an application at its discretion, subject to applicable law.

4. Scope of coaching

Peakrepz provides fitness and coaching services.

Peakrepz does not provide:

• Medical advice or diagnosis
• Medical treatment
• Physiotherapy
• Psychotherapy or mental-health treatment
• Dietetic treatment
• Medical nutrition therapy
• Treatment for injuries or medical conditions

Nutrition information is provided for general education, performance and body-composition support and is not a substitute for advice from a doctor, registered dietitian or other appropriately qualified professional.

5. Suitability and medical responsibility

You are responsible for providing complete and accurate information concerning your health, injuries, pain, medication, pregnancy, medical conditions, training experience and any other matter that may affect your ability to train safely.

You must inform Peakrepz promptly if this information changes.

If you have a condition, injury, unexplained symptom, pain or medical concern, you should obtain appropriate medical advice before starting or continuing exercise.

Peakrepz may require medical clearance or may refuse, adapt, pause or end coaching where it reasonably considers this necessary for safety or suitability.

6. Client responsibilities

You agree to:

• Provide accurate and up-to-date information
• Attend agreed sessions on time
• Follow coaching and safety instructions
• Communicate honestly about pain, injury, recovery and adherence
• Complete check-ins or progress reviews where included
• Use equipment responsibly
• Stop and inform your coach if you experience concerning pain or symptoms
• Respect coaches, venue staff, other users and the training environment
• Take reasonable responsibility for decisions and activity performed outside supervised sessions

Results require personal consistency and participation. Peakrepz cannot perform the coaching process on your behalf.

7. Fees, payment and private coaching arrangements

Fees, payment dates, coaching periods, session arrangements, expiry terms and any instalment arrangements will be confirmed privately before purchase.

No package sizes, session quantities, prices or specific package expiry periods are published in these website Terms & Conditions.

Payment must be made by the agreed date.

Peakrepz may pause bookings, coaching access, programming or support where an agreed payment is overdue.

A price change will not retrospectively alter a fully paid, fixed coaching period unless agreed with the client.

Changes to future coaching periods or renewals will be communicated with reasonable notice.

8. Consumer cancellation rights

Where you enter a coaching contract online, by telephone or away from Peakrepz’s business premises, you may have a legal right to cancel within 14 days from the date the contract is made.

If you request that coaching begins during the 14-day cancellation period, you expressly request early performance of the service.

If you then cancel during that period, Peakrepz may charge a proportionate amount for sessions, programming, consultations, assessments or coaching already provided.

Where a service has been fully performed during the cancellation period following your express request and legally valid acknowledgement, your cancellation right may end once the service has been completed.

Information about any applicable cancellation process will be provided when the coaching arrangement is confirmed.

Nothing in these Terms removes or limits your statutory consumer rights.

9. Starting during the cancellation period

Where applicable, a client asking Peakrepz to begin services during the 14-day cancellation period must provide a clear written request.

This may be obtained through the purchase process, a signed agreement, email or another durable written communication.

The request to begin early is separate from general acceptance of these Terms.

10. Session cancellation and rescheduling

Unless a different arrangement is confirmed in writing, scheduled in-person sessions require at least 24 hours’ notice to cancel or reschedule.

A session cancelled with less than the required notice may be treated as used and charged in full, subject to applicable consumer law and any exceptional circumstances accepted by Peakrepz.

If you arrive late, the session may still end at the originally scheduled time.

If Peakrepz cancels a session, the session will be rearranged or credited appropriately.

Repeated cancellations, non-attendance or scheduling difficulties may result in a review of the coaching arrangement.

11. Coaching periods and expiry

The duration, use period and expiry terms for any coaching block or session arrangement will be clearly confirmed privately before purchase.

Unused services may expire at the end of the agreed period where this was clearly communicated and fairly agreed before purchase.

Any extension is at Peakrepz’s discretion unless required by law or agreed in writing.

Peakrepz will consider exceptional circumstances reasonably and fairly.

12. Refunds and ending coaching

Your statutory rights are not affected.

Subject to those rights, fees for services already delivered, completed sessions, completed assessments, supplied programming or coaching support already provided are normally not refundable.

Where prepaid services have not yet been supplied, any cancellation or refund request will be assessed according to:

• Applicable consumer law
• Any cooling-off right
• The amount of service already supplied
• The agreed coaching arrangement
• Any reasonable costs already incurred
• The circumstances of the request

Peakrepz will not refuse a refund where the law requires one.

Peakrepz may end or suspend coaching for serious or repeated non-payment, unsafe conduct, abusive behaviour, dishonesty, material breach of these Terms or a breakdown in the coaching relationship.

Where Peakrepz ends an arrangement, any amount relating to undelivered services will be handled fairly and in accordance with applicable law and the circumstances.

13. Online and hybrid coaching

Online and hybrid services may include programming, feedback, check-ins, progress tracking and agreed communication support.

The scope, frequency, platform and typical communication arrangements will be confirmed privately.

Online clients exercise without continuous in-person supervision and are responsible for:

• Using appropriate equipment and training space
• Following instructions carefully
• Selecting loads safely
• Stopping if they experience concerning pain or symptoms
• Obtaining assistance or medical advice where appropriate

14. Nutrition guidance

Nutrition guidance is provided for general education, structure, performance and body-composition support.

It is not medical nutrition therapy or individual dietetic treatment.

You should seek advice from an appropriately qualified healthcare professional or registered dietitian where relevant, particularly if you have:

• A diagnosed medical condition
• A history of an eating disorder or disordered eating
• Pregnancy or breastfeeding considerations
• A digestive condition
• Allergies or clinically significant dietary restrictions
• Medication that may affect nutrition or body weight

15. Third-party training venues

Some in-person coaching may take place at premises operated by third parties.

Clients must comply with the relevant venue’s access requirements, health and safety rules, conduct policies, waivers and membership or guest requirements.

Peakrepz does not own or control third-party facilities and is not responsible for their general operation, availability, equipment maintenance or independent decisions.

If a venue becomes unavailable, Peakrepz may reasonably offer an alternative venue, remote coaching, rescheduling or another appropriate solution.

16. Results

Individual results vary.

Progress may be affected by factors including:

• Starting point
• Training history
• Consistency
• Nutrition
• Sleep and recovery
• Stress and lifestyle
• Health status
• Genetics
• Adherence to coaching
• Circumstances outside Peakrepz’s control

Peakrepz does not guarantee a particular weight change, body-composition outcome, strength level, health improvement, performance result or timeframe.

17. Testimonials and transformation content

Identifiable photos, videos, testimonials and transformation content will only be used where appropriate permission has been obtained.

Media permission is separate from acceptance of these Terms and is not required in order to receive coaching.

Permission may be withdrawn for future use by contacting peakrepzfitness@gmail.com.

Material already distributed, printed, shared, reposted, indexed, archived or stored by third parties may not always be capable of complete removal.

18. Conduct

Clients must act respectfully towards coaches, venue staff and other users.

Peakrepz may suspend or end services where behaviour is abusive, threatening, discriminatory, dishonest, unsafe, inappropriate or materially damaging to the coaching relationship.

19. Confidentiality and personal use

Training programmes, coaching documents, check-in systems, resources, frameworks and information supplied to a client are for that client’s personal use.

They must not be copied, sold, published, distributed, shared with another coach or client, or used commercially without written permission from Peakrepz.

This does not prevent a client from sharing information where legally required or obtaining confidential professional advice.

20. Intellectual property

Peakrepz branding, website copy, coaching frameworks, documents, programmes, systems, graphics, media and other original materials remain the property of Peakrepz Limited or the relevant rights holder.

No intellectual-property rights are transferred to a client unless expressly agreed in writing.

21. Liability

Peakrepz will provide its services with reasonable care and skill.

Physical exercise carries inherent risks, including fatigue, muscle soreness, discomfort and the possibility of injury.

Peakrepz is not responsible for loss or injury caused by matters outside its reasonable control, including:

• Materially inaccurate or incomplete information supplied by the client
• A client disregarding instructions or safety advice
• Training independently outside agreed guidance
• Continuing despite pain or concerning symptoms
• Misuse of equipment
• Failure to obtain recommended medical advice
• A third-party venue or service provider acting independently

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Breach of a statutory right that cannot lawfully be excluded
• Any other liability that cannot legally be limited or excluded

22. Events outside reasonable control

Peakrepz is not responsible for delay or failure caused by events reasonably outside its control, including venue closure, transport disruption, illness, emergency, government restrictions, technology failure or interruption by a third-party provider.

Peakrepz will take reasonable steps to communicate and offer an appropriate alternative where possible.

23. Changes to services and Terms

Peakrepz may update its services, delivery methods or these Terms where reasonably necessary.

A material change will not retrospectively remove a client’s existing contractual rights.

Changes affecting an active coaching arrangement will be communicated where relevant.

24. Privacy

Personal information is handled in accordance with the Peakrepz Privacy Policy.

25. Complaints

If you are dissatisfied with a Peakrepz service, contact:

peakrepzfitness@gmail.com

Please explain the issue and the outcome you are seeking.

Peakrepz will review the matter and aim to respond within a reasonable period.

26. Governing law

These Terms are governed by the laws of England and Wales.

If you are a consumer, you retain any mandatory consumer protections that apply where you live.

Nothing in this clause removes any right to bring proceedings in a court that has jurisdiction under applicable consumer law.

27. Contact

For questions about these Terms, contact:

peakrepzfitness@gmail.com